General memory issues

Symptom

A DIMM error occurred or a DIMM failed.

Cause
  • The memory does not meet server requirements.
  • A DIMM has failed.
  • Third-party memory is installed on the server.
  • The DIMM is not properly seated.
Action
  1. Be sure that the DIMMs meet the server requirements and is installed as required by the server.
    Some servers might require that memory channels are populated fully or that all memory within a memory channel is of the same size, type, and speed.
  2. Remove any third-party memory.
  3. Check any server LEDs that correspond to memory slots.
  4. Update the system ROM to the latest version.
  5. Reseat the DIMM.
  6. Isolate and minimize the memory configuration. Use care when handling DIMMs.
  7. Replace the DIMM.

    For more information, see the server maintenance and service guide.